Privacy Policy

1. Introduction

SimRacing Arena ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account or membership
• Make a booking or purchase
• Sign up for our newsletter or marketing communications
• Participate in competitions, leagues, or events
• Contact us via email, phone, or contact forms
• Provide feedback or complete surveys

This information may include:

• Full name
• Email address
• Phone number
• Billing and payment information
• Date of birth (for age verification)
• Mailing address
• Username and password

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Device type and screen resolution
• Pages visited and time spent on each page
• Referring website or source
• Date and time of visits

2.3 Racing and Performance Data

When you use our simulators and participate in our services, we may collect:

• Lap times and racing statistics
• League rankings and competition results
• Session history and preferences
• Simulator settings and configurations

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and managing your bookings and purchases
• Creating and managing your account
• Providing customer support and responding to inquiries
• Organizing and managing leagues, competitions, and events
• Publishing leaderboards and rankings (with your consent)
• Sending transactional emails (booking confirmations, receipts)
• Sending promotional communications (with your consent)
• Improving our website, services, and customer experience
• Analyzing usage patterns and trends
• Preventing fraud and ensuring security
• Complying with legal obligations

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, email service providers, and hosting providers. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4.4 Public Leaderboards

If you participate in our leagues or competitions, your username, lap times, and rankings may be displayed publicly on our leaderboards. You can opt out of public display by contacting us.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS
• Secure storage of sensitive information
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it.

Account information is retained for the duration of your account plus a reasonable period thereafter. Transaction records may be retained for up to 7 years for tax and legal compliance purposes.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a portable format
• Withdraw Consent: Withdraw previously given consent

To exercise these rights, please contact us using the information provided below.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete the information.

Minors between 13 and 18 years of age may use our facilities only with parental or guardian consent and supervision.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days.